Brazil: You agree that you are responsible for notifying end-users that personal data is collected, stored, used and/or processed by the Zendesk Group, as described in this Agreement, as stated in the amended version, as explained below: www.zendesk.com/company/customers-partners/privacy-policy/. Ensure transparent communication with the people concerned about the processing of their personal data. Our users can share the content of this website on social networks in a way that complies with privacy rules, without allowing social network operators to create full browser profiles. You have the right to receive free information and whenever you wish about the personal data you have retained, the source of the data, the recipient of the data and the reason why your personal data was processed, and you have the right to request the correction or deletion of the data and to block access to it. If you have any questions about this or other questions about personal data, you can contact us at the address listed in the legal opinion. Data Processing Contract („DPA“): When personal data is transferred outside the EEA, a customer and its subcontractors may need an adequate level of protection for the data transmitted. Data security: we offer our customers high security standards, such as. B encryption of inmoactive data via public networks, audit standards (SOC 2, ISO 27001, ISO 27018), „DDoS“ mitigations and a support team, 24/7 childcare. We have appointed a data protection representative for our company. „Zendesk`s customer and partner website,“ the website is at: www.zendesk.com/company/customers-partners/. This tool does not automatically transmit user data to operators of these platforms. When the user is connected to one of the social networks and uses the social buttons on Facebook, Google 1, Twitter, etc., an information window appears in which the user can confirm the text before pressing the send.

„website,“ a website operated by the Zendesk Group, including www.zendesk.com, as well as all other websites operated by the Zendesk Group (but cannot include services).